About Us

The Baggage Factory Ltd is an established supplier of branded luggage and small leather goods. The company has been trading for over 12 years and has a chain of 10 stores spread around the UK including it’s flagship store in the Galleria Hatfield. Recent additions to it’s portfolio include stores at the Peacock Center in Working and the Royal Quays outlet center in Newcastle.  The Baggage Factory Ltd caters for both the economy and the brand conscious buyer at affordable prices.

The Baggage Factory Ltd is an official supplier of most leading luggage brands including Samsonite , Rimowa , Briggs and Riley, Delsey, Checker Leather, Jekyll and Hide, Kipling bags to name a few. We stock products to cover a wide and diverse range of travel needs including luggage, backpacks, wallets, purses, handbags, flight accessories, business cases brief cases and laptop bags.

At the Baggage Factory we have been selling on line since 2010 so we know what is involved in providing first class , reliable and customer friendly service.You can rest assured that we have a  team of luggage specialists available and eager to advise you about the best choice of luggage to suite your needs and to provide a hassle free after service.

At the Baggage Factory Ltd you can shop from a wide range of trolley cases, spinners, brief cases, shoulder bags, hand bags, flight accessories, wallets, purses and more. Our in store and on-lines stocks are regularly updated to take account of new lines, fashions and colors. We work closely with all of our brand suppliers to ensure our stock is current and in line with latest design trends. Luggage designs are constantly undergoing improvements to reduce weight , increase packing space and enhance your overall travel experience. Here at the Baggage Factory we will keep you informed of the latest innovations and advances via our regular e-newsletter.

Our stores are equipped with the latest selling technology to ensure that your experience of buying from us is smooth , secure and enjoyable. In 2013 we invested heavily in new point of sale technology in all stores and  in 2014  in a new state of the art on line store to ensure our customers benefit from the best of breed customer service and delivery.

Visit one of our prestigious stores for a friendly unhurried shopping experience. Our knowledgeable and friendly staff can assist you to purchase the right travel products to meet your need and budget.

Join our baggage recycle scheme and benefit from a generous gift of an e-loyalty voucher with each purchase you make . Our unique e-voucher allows you the flexibility of using your loyalty bonus on-line or in store.

Our promise to you is to provide quality travel products at affordable prices and to provide an enjoyable shopping experience both in store and online.

We look forward to seeing you in store and for your frequent visits to our online store for the latest bargains, discounts and product launches.

For enquiries about our stores, on line purchases or other requirements please contact our Head Office.

Contact us by Telephone on

0208 591 2111

Monday to Friday 9.30-5.30pm

Contact us By E-mail at


Contact us by post

Baggage Factory Ltd, Head Office , Unit 3, Long Reach Road, Barking, Essex  IG11 0JR ‎