Its history,
and our story
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Founded in 1997, Baggage Factory has been the UK’s trusted destination for premium luggage, travel bags, and accessories for over 25 years. Alongside our sister brand Baggage World, we built a legacy of quality, value, and outstanding service for travelers nationwide and beyond.
Where we are today would
Our Mission
From one store to 20+ retail locations across the UK, plus a growing online store, we’ve made it easier than ever to access the very best in travel gear.
Our mission remains simple: make every journey smarter, lighter, and stress-free.
Our values spark wanderlust
We believe travel is about confidence, ease, and inspiration. That’s why we handpick only the best luggage and travel solutions — combining durability, design, and value — so you can focus on the journey, not the baggage.
How our bags stand out
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Experience the
vibe anywhere
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Basingstoke
Unit 19, Festival Place, Basingstoke RG21 7BE
Phone
0125 624 2662
Store hours:
Monday
09:30 am–07:00 pm
Tuesday
09:30 am–07:00 pm
Wednesday
09:30 am–07:00 pm
Thursday
09:30 am–07:00 pm
Friday
09:30 am–07:00 pm
Saturday
09:30 am–07:00 pm
Sunday
11:00 am–05:00 pm
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Barnet
Unit 3-4 , The Spires, High Street, Barnet, EN5 5XY
Phone
0208 364 8076
Store hours:
Monday
09:30 am–05:30 pm
Tuesday
09:30 am–05:30 pm
Wednesday
09:30 am–05:30 pm
Thursday
09:30 am–05:30 pm
Friday
09:30 am–05:30 pm
Saturday
09:30 am–05:30 pm
Sunday
10:00 am–04:00 pm
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Basildon
Unit 04, Upper Level,East gate Shopping Centre, Basildon SS14 1JJ
Phone
01268 522 704
Store hours:
Monday
09:30 am–05:30 pm
Tuesday
09:30 am–05:30 pm
Wednesday
09:30 am–05:30 pm
Thursday
09:30 am–05:30 pm
Friday
09:30 am–05:30 pm
Saturday
09:30 am–05:30 pm
Sunday
10:00 am–04:00 pm
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Brighton
Unit 36, Waterfront, Brighton Marina, BN2 5WA
Phone
01273 699 996
Store hours:
Monday
09:30 am–05:30 pm
Tuesday
09:30 am–05:30 pm
Wednesday
09:30 am–05:30 pm
Thursday
09:30 am–05:30 pm
Friday
09:30 am–05:30 pm
Saturday
09:30 am–05:30 pm
Sunday
10:30 am–04:30 pm
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Chatham
Unit 47, Dockside Outlet Centre, Maritime Way, Chatham, Kent, ME4 3ED
Phone
01634 892 738
Store hours:
Monday
10:00 am–06:00 pm
Tuesday
10:00 am–06:00 pm
Wednesday
10:00 am–06:00 pm
Thursday
10:00 am–07:00 pm
Friday
10:00 am–07:00 pm
Saturday
10:00 am–06:00 pm
Sunday
11:00 am–05:00 pm
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Dalton Park
Unit 43, Dalton Park, Murton, County Durham, SR7 9HU
Phone
0191 447 0140
Store hours:
Monday
10:00 am–06:00 pm
Tuesday
10:00 am–06:00 pm
Wednesday
10:00 am–06:00 pm
Thursday
10:00 am–06:00 pm
Friday
10:00 am–06:00 pm
Saturday
09:30 am–06:00 pm
Sunday
10:30 am–04:30 pm
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Fleetwood
Unit 10 B, Affinity Outlet Village, Anchorage Road, Fleetwood, Lancashire, FY7 6AE
Phone
01253 932 660
Store hours:
Monday
10:00 am–06:00 pm
Tuesday
10:00 am–06:00 pm
Wednesday
10:00 am–06:00 pm
Thursday
10:00 am–06:00 pm
Friday
10:00 am–06:00 pm
Saturday
10:00 am–06:00 pm
Sunday
10:00 am–04:00 pm
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Gloucester
Unit 64 Gloucester Quays Outlet Centre Gloucester, GL1 5SH
Phone
01452 681 527
Store hours:
Monday
10:00 am–08:00 pm
Tuesday
10:00 am–08:00 pm
Wednesday
10:00 am–08:00 pm
Thursday
10:00 am–08:00 pm
Friday
10:00 am–08:00 pm
Saturday
09:00 am–07:00 pm
Sunday
10:00 am–05:00 pm
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Doncaster
Unit 52, Lakeside Village outlet centre, White Rose Way, Doncaster,South Yorkshire DN4 5PH
Phone
01302 618 150
Store hours:
Monday
09:30 am–06:00 pm
Tuesday
09:30 am–06:00 pm
Wednesday
09:30 am–06:00 pm
Thursday
09:30 am–06:00 pm
Friday
09:30 am–06:00 pm
Saturday
09:30 am–06:00 pm
Sunday
10:00 am–04:30 pm
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Galleria
Unit 37, Comet Way, The Galleria, Hatfield, AL10 0YB
Phone
01707 257 779
Store hours:
Monday
10:00 am–08:00 pm
Tuesday
10:00 am–08:00 pm
Wednesday
10:00 am–08:00 pm
Thursday
10:00 am–08:00 pm
Friday
10:00 am–08:00 pm
Saturday
10:00 am–06:00 pm
Sunday
11:00 am–05:00 pm
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Hemel Hempstead
Unit 16, The Marlowes Shopping Centre, Hemel Hempstead, HP1 1DX
Phone
01442 246 443
Store hours:
Monday
09:00 am–05:00 pm
Tuesday
09:00 am–05:00 pm
Wednesday
09:00 am–05:00 pm
Thursday
09:00 am–05:00 pm
Friday
09:00 am–05:00 pm
Saturday
09:00 am–05:00 pm
Sunday
11:00 am–04:00 pm
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Junction 32
Unit F5, Junction 32, Tomahawk Trail, Castleford, West Yorkshire WF10 4FR
Phone
01977 279 696
Store hours:
Monday
10:00 am–08:00 pm
Tuesday
10:00 am–08:00 pm
Wednesday
10:00 am–08:00 pm
Thursday
10:00 am–08:00 pm
Friday
10:00 am–08:00 pm
Saturday
10:00 am–06:00 pm
Sunday
11:00 am–05:00 pm
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Leicester
Unit SU08 Lower Mall Highcross Leicester LE1 4FS
Phone
0116 4793592
Store hours:
Monday
09:30 am - 08:00 pm
Tuesday
09:30 am - 08:00 pm
Wednesday
09:30 am - 08:00 pm
Thursday
09:30 am - 08:00 pm
Friday
09:30 am - 08:00 pm
Saturday
09:00 am - 07:00 pm
Sunday
11:00 am - 05:00 pm
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Manchester
Unit G3 Quaysid MdiaCity, The Quays, Salford, M50 3AG
Phone
0161 222 9360
Store hours:
Monday
10:00 am–06:00 pm
Tuesday
10:00 am–06:00 pm
Wednesday
10:00 am–06:00 pm
Thursday
10:00 am–08:00 pm
Friday
10:00 am–06:00 pm
Saturday
10:00 am–07:00 pm
Sunday
11:00 am–05:00 pm
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O2 London
Unit 7.0.8 Outlet Shopping Center The O2 Green which Peninsula London SE10 0DX
Phone
+44 7929 238388
Store hours:
Monday
10:00 am–08:00 pm
Tuesday
10:00 am–08:00 pm
Wednesday
10:00 am–08:00 pm
Thursday
10:00 am–08:00 pm
Friday
10:00 am–08:00 pm
Saturday
10:00 am–08:00 pm
Sunday
12:00 pm–06:00 pm
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Peak Village
Unit 1, Peak Village, Chatsworth Road, Matlock, DE4 2JE
Phone
01629 735 777
Store hours:
Monday
10:00 am–05:30 pm
Tuesday
10:00 am–05:30 pm
Wednesday
10:00 am–05:30 pm
Thursday
10:00 am–05:30 pm
Friday
10:00 am–05:30 pm
Saturday
10:00 am–05:30 pm
Sunday
10:00 am–05:00 pm
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Southend
Unit 19, Royals Shopping centre, Southend on Sea, SS1 1DG
Phone
01702 617 797
Store hours:
Monday
09:30 am–05:30 pm
Tuesday
09:30 am–05:30 pm
Wednesday
09:30 am–05:30 pm
Thursday
09:30 am–05:30 pm
Friday
09:30 am–05:30 pm
Saturday
09:30 am–05:30 pm
Sunday
10:00 am–04:00 pm
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Stevenage
Unit 10, West Gate, Stevenage, Hetfordshire, SG1 1QR
Phone
01438 488 385
Store hours:
Monday
09:30 am–05:30 pm
Tuesday
09:30 am–05:30 pm
Wednesday
09:30 am–05:30 pm
Thursday
09:30 am–05:30 pm
Friday
09:30 am–05:30 pm
Saturday
09:30 am–05:30 pm
Sunday
10:00 am–04:00 pm
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Trentham
Unit 301/302 Trentham Village, Stone Road, Stock on Trent, ST4 8AX
Phone
01782 657 392
Store hours:
Monday
10:00 am–05:30 pm
Tuesday
10:00 am–05:30 pm
Wednesday
10:00 am–05:30 pm
Thursday
10:00 am–05:30 pm
Friday
10:00 am–05:30 pm
Saturday
10:00 am–05:30 pm
Sunday
10:00 am–05:30 pm
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Woking
Unit 53, Victoria Place Shopping Center, GU21 6GB
Phone
01483 808 330
Store hours:
Monday
09:30 am–06:00 pm
Tuesday
09:30 am–06:00 pm
Wednesday
09:30 am–06:00 pm
Thursday
09:30 am–08:00 pm
Friday
09:30 am–06:00 pm
Saturday
09 am–06:00 pm
Sunday
11:00 am–05:00 pm
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Westfield Stratford
Unit 63 (Lower Ground) the Arcade Westfield Shopping Centre, Stratford, E20 1EH
Phone
0207 9989260
Store hours:
Monday
10:00 am-09:00 pm
Tuesday
10:00 am-09:00 pm
Wednesday
10:00 am-09:00 pm
Thursday
10:00 am-09:00 pm
Friday
10:00 am-09:00 pm
Saturday
09:00 am-09:00 pm
Sunday
12:00 pm-06:00 pm
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